From United Kingdom
We are a small family run business with a website and ebay presence & as the name suggests, we sell fabric.
We try to have a variety of interesting fabrics to choose from including quilting cotton, heavy furnishing cotton (very popular), polycotton, dress fabrics, costume/dance fabrics plus others.
We love interesting fabrics and aim to sell the more unusual, fun & different where possible, leaving the boring utility fabrics for other sellers to handle!
14 DAY RETURN POLICY. In the rare event that you have a problem with your purchase, please contact us at the earliest opportunity so that we can rectify the issue. Please do not send anything back until you have contacted us and we have given you a returns number. You are covered by the normal distance selling regulations on most things you buy from us, unless they are exempt. Exempt items include customised items. Fabric we have cut from the roll to your specific requirements is classed as a customised item and is also therefore exempt. No fabric shop would ever accept cut fabric back solely on buyer remorse. HOWEVER, having said that, in most cases we will usually still accept it back if unused and in re-saleable condition. We are not legally obliged to do this but we are easy-going, reasonable people and at liberty to use our discretion, so if we want to be nice and give refunds for cut fabric then we will! IMPORTANT NOTE: Books, Cd's & any patterns we sell either in CD/Dvd form or paper are exempt from the normal return policies due to their nature, being easy to copy. We cannot accept returns on these items, however if on arrival they are faulty or damaged we will of course replace them straight away with no extra cost to the buyer. OTHER RETURNS INFORMATION: Items covered by the distance selling regulations that arrive damaged or faulty will be replaced or refunded in full (unless they are described as such in the listing description itself), upon safe return to us. In this instance the return postage will also be refunded to you. Items that are unsuitable/buyer remorse can also be returned for replacement or refund, but must be in unused & re-saleable condition & complete with all original packaging. You are responsible for the return postage in this case. PLEASE NOTE: If you return an item and it smells of cigarette smoke when we receive it back we will consider it damaged & will not be able to re-sell it. In this case a refund will not be issued & you will also have to pay us the postage up front if you want the item sent back to you. However, this has never happened yet in 15 years of online trading but we are obliged to make you aware of the policy. Thankyou for reading :)
Member since: 05/04/2018