We offer a generous, 12 month return, exchange or refund policy. If the item you ordered doesn't fit, or it's just not right for you, we will be happy to exchange it for something else or give you a full refund. Just make sure that you keep the tags on before deciding if you want to keep it.
If you live in the UK, all you need to do is put it back in the original packaging and follow the instructions on the returns slip which you will find in your parcel
Please put the packing slip in the package as well, so we know it's from you and write a quick note on there to tell us what you want us to do.
If you want a replacement item, please tell us the exact style, size and colour and we will organise to send it to you.
If you would prefer your money back, we will refund the full amount within 24 hours of receiving your return.
If you have any questions at all about our returns, refunds or exchanges, please drop us a line through the messaging system and we will be happy to help.
If you live outside the UK, please contact us for a local return address.